Privacy Policy
Prevsi Health is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth platform and services.
Information we collect
Personal identification information
- Full name, date of birth, and contact information (email, phone, address)
- Insurance information and billing details
- Government-issued ID information where required
Protected Health Information (PHI)
- Health history, symptoms, and medical conditions
- Lab test results and diagnostic information
- Prescriptions and medication history
- Communications with your care team
How we use your information
Your information is used solely to provide your care: coordinating lab testing, physician consultations, prescriptions, pharmacy fulfillment, and insurance or assistance-program enrollment. We never sell your data, and we never share it for advertising purposes.
HIPAA compliance
Prevsi Health complies with the Health Insurance Portability and Accountability Act (HIPAA). Your PHI is encrypted in transit and at rest, access is limited to your care team, and all partners (labs, pharmacies) operate under business associate agreements.
Your rights
You may request a copy of your records, ask for corrections, request deletion of your account, and receive an accounting of disclosures at any time by contacting our privacy team.