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Sign inCheck eligibility
  • Licensed Florida providersA licensed provider reviews every request.
  • HIPAAYour health information is handled under HIPAA.
  • We never sell your dataYour information is not for sale.
  • Protected with encryptionProtection for your information.
  1. Step 1 of 5

    Check eligibility

    Confirm Florida availability before sharing health details.

    Florida residents

  2. Step 2 of 5

    Share your information

    Complete the intake at your own pace.

    About 5 minutes

  3. Step 3 of 5

    Choose a testing option

    Choose at-home testing or an in-person lab. Kits arrive in a plain, unmarked box.

    About 10 minutes to collect at home

    Kits ship in discreet packaging
  4. Step 4 of 5

    Connect with care

    Your care team reviews the information needed for your service.

    Results in 2 to 3 business days

  5. Step 5 of 5

    Follow your updates

    See what has happened and what you need to do next.

    Updates as they happen

How long does it take?

Typical times for each part of the process. Your status page always shows where you are and what comes next.

Online intake
About 5 minutes
At-home sample collection
About 10 minutes
In-person lab visit
15 minutes or less
Lab results
2 to 3 business days after the lab receives your samples
First medication
Ships after your provider reviews your lab results and approves a prescription
Delivery
Usually 1 to 2 business days after shipping, in discreet packaging
Discreet packaging

Kits and medication arrive in a plain, unmarked box. Nothing on the outside shows what’s inside. Track every shipment, including your kit return, from your account.